Fixerr AI and the General Data Protection Regulation (GDPR)

The General Data Protection Regulation (GDPR) is a privacy regulation enacted by the European Union (EU) to strengthen the protection of individuals' data. It became enforceable on May 25, 2018, and applies to any company that handles the data of EU citizens, no matter where the company is based.

This page explains how Fixerr AI implements GDPR principles and ensures that your data is handled transparently, securely, and respectfully.

• Who we are
• What types of data do we collect?
• Why do we collect data?
• How long do we retain your data?
• Third-party services we use
• Your rights over your data
• How you can manage, update, or delete your information
• How to contact us about your data

What is GDPR?

In simple terms, GDPR gives you greater control over your personal information. Service providers (like Fixerr AI) must be transparent about what data they collect, how they use it, and how they share it — and users must have full rights to access, modify, or delete their data.

Although GDPR is an EU regulation, it affects any business that collects or processes the data of EU residents, including Fixerr AI.

How Fixerr AI Implements GDPR

Fixerr AI has always prioritised user data privacy, even before GDPR came into effect. Our core practices naturally align with GDPR principles, and we have made further improvements to ensure full compliance.

Data we collect

• Account Information: Your name, email address, phone number, and billing address during account registration.

• Order and billing data: Payment email, billing address, and payment method used for your Fixerr AI subscription.

• IP address and device information: Web browser, IP address, time zone, and device identifiers collected automatically.

• Browsing Behavior: Pages you visit, features and platform products you use, time spent on the site, and interaction with our marketing campaigns.

Why we collect your data

• To create and manage your Fixerr AI account
• To process orders, generate invoices, and prevent fraudulent transactions
• To improve your experience on our site through personalized content
• To analyze site traffic and optimize marketing efforts

Third-Party services we use

• Stripe: For secure payment processing.

• AWS: For infrastructure and data storage.

• Google Analytics: For traffic analysis and understanding user behavior.

Your data rights

• Access your personal information

• Modify your account information

• Request the deletion of your data

• Withdraw consent for processing personal information

• Download a copy of your stored data

How to manage or delete your data

• You can update your profile details anytime from your account dashboard.
• To request a complete data deletion or data export, simply send an email to: [email protected]

Data Controller and Data Processor

Fixerr AI acts as the data controller for data collected directly through the platform. For data processed on behalf of your customers, you are the data controller and Fixerr AI acts as the data processor. A Data Processing Agreement (DPA) is available on request at [email protected].