Deploy a single intelligent chatbot across your website, WhatsApp, Facebook, and Instagram. It answers questions, captures leads, books appointments, and hands off to a human when needed, without losing a single message of context.
80%
of common queries resolved without a human
4
channels from a single chatbot brain
3 min
average setup time per channel
Every unanswered question outside business hours is a lead that went cold, a customer that churned, or a support ticket that became a complaint. A chatbot that works is not a nice-to-have. It is a revenue decision.
Most chatbots ask you to pick from a menu. Fixerr Chat understands what your customer is actually asking and responds accordingly.
Fixerr Chat understands free-text questions, not just keywords or menu selections. Customers type naturally and get a relevant, helpful response every time.
One chatbot configuration deployed across your website widget, WhatsApp Business, Facebook Messenger, and Instagram DMs simultaneously. Change it once, it updates everywhere.
The chatbot collects name, email, phone, and qualifying information naturally within the conversation. Every captured lead syncs directly to Fixerr CRM.
Fixerr Chat connects to your calendar and books appointments directly within the chat. No redirects, no forms, no friction.
When a conversation needs a human, Fixerr Chat transfers it to the right agent in Fixerr Inbox with the full conversation history already attached. Zero repetition for the customer.
Train the chatbot on your FAQs, product documentation, and support articles. It answers from your content, in your tone, accurately.
No developers required. No complex configuration. If you can write an FAQ, you can train Fixerr Chat.
Link your website, WhatsApp Business account, Facebook Page, and Instagram account. Each takes under five minutes to connect.
Upload your FAQs, paste your product docs, or type your most common questions and answers. Fixerr Chat learns from your content, not a generic dataset.
Define when the bot should escalate to a human. By topic, by sentiment, by customer tier, or by time of day. You stay in control of every edge case.
The chatbot goes live across every connected channel. Review conversations, spot gaps in the knowledge base, and improve responses from the dashboard.
Your customers are not all on the same channel. Fixerr Chat makes sure you are always reachable, wherever they are.
Embed a fully branded chat widget on any page of your website. Customise the colour, greeting, and avatar to match your brand.
The world's most used messaging app. Fixerr Chat handles WhatsApp conversations natively through the Business API.
Respond to every Facebook Page message automatically. Never leave a comment or DM unanswered.
Handle Instagram direct messages and story replies automatically. Capture leads from your social audience without manual effort.
Need the chatbot on a custom channel or internal tool? Use the Fixerr API to deploy it anywhere.
Answer the most common 80% of support queries automatically, any time of day. Your human agents focus on the complex 20% that actually needs them.
Engage website visitors the moment they land. Ask qualifying questions, capture contact details, and route hot leads to your sales team in real time.
Answer order status questions, handle returns, and process basic requests automatically. Reduce support ticket volume without reducing service quality.
Let customers book, reschedule, or cancel appointments directly in the chat. Syncs with your calendar and sends automatic confirmations.
Guide new customers through their first steps automatically. Answer setup questions, share resources, and check in at key milestones.
Most businesses end up with a different bot for each channel, each with its own configuration, its own billing, and its own inconsistencies. Here is the real cost of that approach.
Website chatbot
Separate chatbot tools
£40–£100/month (Tidio, Crisp)
Fixerr Chat
Included
WhatsApp chatbot
Separate chatbot tools
£50–£150/month
Fixerr Chat
Included
Facebook Messenger bot
Separate chatbot tools
£30–£80/month
Fixerr Chat
Included
Instagram DM automation
Separate chatbot tools
£20–£60/month
Fixerr Chat
Included
Unified conversation history
Separate chatbot tools
Not possible across tools
Fixerr Chat
Built in
CRM sync
Separate chatbot tools
£20–£50/month add-on
Fixerr Chat
Included
Human handoff to shared inbox
Separate chatbot tools
Manual, no context
Fixerr Chat
Automatic, full context
Knowledge base training
Separate chatbot tools
Per tool
Fixerr Chat
One training, all channels
Total
Separate chatbot tools
£160–£440/month
Fixerr Chat
From £52/month
Every Fixerr AI plan includes the chatbot. The channels available expand as you move up tiers.
Channels included
Channels included
Channels included
Need the chatbot on a custom channel or internal platform? Talk to us about Enterprise. Contact us
It is AI-powered. Fixerr Chat uses natural language understanding to interpret what customers are asking, not a fixed decision tree. It handles free-text input and responds contextually based on your knowledge base.
You can upload FAQ documents, paste text, or connect a URL and let Fixerr Chat crawl your support content. Training takes minutes and you can update it any time from the dashboard.
You define the fallback behaviour. Options include escalating to a human agent in Fixerr Inbox, collecting the customer's details and promising a callback, or directing them to a specific page or contact method.
Yes. Fixerr Chat integrates with your calendar (Google Calendar and Outlook) and can book, reschedule, and cancel appointments within the chat conversation without any redirects.
Fixerr Chat can be configured to respond in multiple languages. The AI detects the language the customer is writing in and responds accordingly if you have provided training content in that language.
Any lead captured or customer identified by the chatbot is automatically created or updated in Fixerr CRM. The full chat transcript is attached to the contact record so your team has complete context.
Yes. You can customise the widget colour, position, greeting message, bot avatar, and the initial prompt shown to visitors. Branding is fully configurable to match your website.
Bring your most common support queries to the demo. We will train the chatbot on your content in real time and show you exactly what your customers would experience.
