Fixerr Flows connects every product in the platform and your existing tools into automated workflows. A lead comes in on WhatsApp, the CRM updates, a ticket opens, a follow-up call is scheduled, and your team is notified. All without anyone lifting a finger.
10x
faster than building integrations manually
Zero
lines of code required
14
native Fixerr products to connect
Every time someone copies a lead from one tool into another, manually sends a follow-up, or updates a spreadsheet after a call, that is a workflow that should not require a human. The cost is not just time. It is errors, delays, and people doing work that adds no value.
Fixerr Flows is built around three concepts: something happens, you check a condition, then something else happens automatically. The power is in how deeply it connects to everything else in the platform.
Build automations by dragging, dropping, and connecting blocks on a canvas. No code, no syntax, no developer required. If you can draw a flowchart, you can build a Flow.
Trigger a Flow from any event across the entire Fixerr platform. A call ends, a ticket is created, a WhatsApp message arrives, a CRM field changes, a payment is received. Anything can start a Flow.
Add conditions to every step. Route a Flow differently based on customer tier, message content, time of day, language, ticket priority, or any CRM field value.
Each Flow can trigger multiple actions in sequence or in parallel. Update a CRM record, send a WhatsApp message, create a ticket, notify a Slack channel, and schedule a call, all from one trigger.
Connect Flows to tools outside the Fixerr platform. Shopify, Google Sheets, Slack, Salesforce, HubSpot, and more via native integrations and webhooks.
See how many times each Flow has run, where it failed, and how long each step took. Identify bottlenecks and fix them without guessing.
Start with a template or build from scratch. Either way, your first Flow is running before your next meeting.
Pick the event that starts the Flow. A new lead, an inbound call, a ticket status change, a form submission, a WhatsApp message. Any event across the platform can be a trigger.
Filter the Flow to only run when specific conditions are met. Customer is on the Growth tier, message contains the word 'urgent', ticket was open for more than 4 hours.
Choose what happens when the conditions are met. Send a message, create a record, assign a ticket, schedule a call, update a field, notify a team member, call a webhook.
Activate the Flow and watch it run. Every execution is logged. You can pause, edit, or clone any Flow from the dashboard at any time.
Fixerr Flows comes with a library of pre-built templates for the most common business automation scenarios. One click to install, customise to fit.
Trigger
New contact added to CRM
Then
Trigger
Inbound call not answered
Then
Trigger
Ticket open for more than 4 hours without response
Then
Trigger
Call resolved and ended
Then
Trigger
Appointment marked as no-show
Then
Trigger
Deal marked as won in CRM
Then
Fixerr Flows is not a walled garden. Connect to external platforms via native integrations or send data anywhere with webhooks.
Native integrations
Shopify
Google Sheets
Google Calendar
Slack
Salesforce
HubSpot
Stripe
Twilio
Outlook
Zapier
WhatsApp Business API
MailchimpCustom connections
Send data to any external URL when a Flow step executes. Connect to any tool that accepts a POST request.
Build custom triggers and actions using the Fixerr API. Available on Professional and Enterprise plans.
Zapier and Make are powerful, but they sit outside your tools and charge per task. Fixerr Flows is native to the platform, which means deeper triggers, richer context, and no per-task billing.
Pricing model
Zapier / Make
Per task executed
Fixerr Flows
Included in plan
Trigger depth
Zapier / Make
API events only
Fixerr Flows
Every Fixerr platform event
CRM context in actions
Zapier / Make
Limited
Fixerr Flows
Full customer record access
WhatsApp native triggers
Zapier / Make
Via third-party API
Fixerr Flows
Native
Voice call triggers
Zapier / Make
Not available
Fixerr Flows
Built in
Ticket-based triggers
Zapier / Make
Limited
Fixerr Flows
Full ticket lifecycle
Setup
Zapier / Make
External tool, separate login
Fixerr Flows
Built into Fixerr dashboard
Support
Zapier / Make
Community / paid plans
Fixerr Flows
Included with Fixerr support
Full workflow automation is available on Professional and Enterprise plans. Starter and Growth plans include basic trigger-action rules for common scenarios.
Flows capability
Basic rules only (e.g. auto-assign tickets, auto-reply triggers)
Flows capability
Up to 10 active Flows, core triggers and actions
Flows capability
Unlimited Flows, full conditional logic, external integrations, API access
Enterprise plans include custom Flow development and dedicated automation onboarding. Talk to us
No. Fixerr Flows is entirely no-code. You build automations by connecting trigger and action blocks on a visual canvas. If you can describe what you want to happen in plain English, you can build it in Flows.
Zapier connects external tools via their APIs. Fixerr Flows is native to the platform, which means it has access to deeper events and richer data. It also does not charge per task, which makes it significantly cheaper at volume.
Any event across the Fixerr platform can trigger a Flow. Inbound call received, call ended, lead captured, ticket created, ticket status changed, CRM field updated, WhatsApp message received, appointment booked, payment received, and many more.
Yes. Flow actions include sending WhatsApp messages, SMS, and emails directly to customers. You can use dynamic fields to personalise the message with customer data from the CRM.
Every Flow execution is logged. If a step fails, you receive an alert and can see exactly where and why it failed. You can replay failed executions after fixing the issue.
Yes. Native integrations include Shopify, Slack, Google Sheets, Salesforce, HubSpot, and Stripe. You can also connect to any external tool using webhooks or the Fixerr API.
Growth plans include up to 10 active Flows. Professional and Enterprise plans include unlimited Flows with no cap on executions.
Bring the workflow that is eating your team's time to the demo. We will build it live in Fixerr Flows and show you exactly how it runs.
